At our company, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our roofing services in Dallas, Texas. We are committed to transparency and ensuring your personal data is handled with care and respect.
By accessing our website or contacting us for roofing services, you agree to the terms outlined in this policy. Whether you’re requesting a quote, booking a repair, or simply browsing, we make every effort to safeguard your data and give you control over how it’s used.
Information We Collect
We may collect the following types of information:
Personal Information: When you fill out a contact form, request a quote, or call us, we may collect your name, phone number, email address, physical address, and details about your roofing needs.
Non-Personal Information: We may automatically collect data such as your IP address, device type, browser, pages visited, and how long you stayed on our site. This helps us understand visitor behavior and improve our website.
Your information is collected solely to deliver better services and improve your experience with our team in Dallas, Texas.
How We Use Your Information
We use your information to:
- Respond to inquiries or service requests
- Provide estimates, schedule appointments, and deliver roofing services
- Communicate updates, promotions (only with your consent), and service notifications
- Improve the functionality and performance of our website
We may also use your data for internal record keeping, billing, and service quality assurance. Your information is never used for profiling or automated decision-making. We do not send marketing emails unless you’ve opted in, and you may unsubscribe at any time.
We only use your information for what’s necessary to serve you—and nothing more.
Sharing of Information
We do not sell, rent, or trade your personal information. Your data may be shared only in the following cases:
- With trusted third-party vendors that help operate our business (such as our website host, scheduling software, or payment processor), who are contractually obligated to protect your data.
- When required by law or legal process, such as in response to a court order or government request.
We carefully vet our partners to ensure they meet data protection standards. Any shared data is limited to what’s necessary and used strictly for business operations.
Cookies
Our website may use cookies—small data files stored on your device—to improve site performance and your browsing experience. Cookies help us understand how visitors interact with our website, so we can offer a better experience.
Cookies may remember your preferences, track usage data, and help us personalize content. You can control or disable cookies via your browser settings. However, turning off cookies may affect certain features of the site.
We do not use cookies to collect personally identifiable information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption, firewalls, and secure hosting to ensure data protection.
Internally, only authorized personnel have access to customer information, and we follow best practices in digital and physical data security. While no system can be completely secure, we continuously update our protections to meet evolving threats.
If a data breach occurs, we will notify affected users promptly and work to resolve the issue swiftly.
Third-Party Links
Our website may include links to third-party websites for your convenience. These may include suppliers, manufacturers, or roofing resources. We do not control or endorse the content or privacy policies of those sites.
Once you leave our site, our Privacy Policy no longer applies. We encourage you to review the privacy practices of any third-party website before submitting personal information.
Your Choices
You have control over your personal information. You can:
- Opt out of marketing communications
- Request access to your data
- Update or correct your information
- Request deletion of your personal data from our records
To make any of these requests, simply contact us using the details below. We will respond within a reasonable timeframe and always respect your choices.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect or solicit personal data from minors.
If we learn that we have collected information from a child under 13 without parental consent, we will promptly delete it. Parents or guardians with concerns should contact us immediately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our business practices. Updates will be posted on this page with a revised effective date.
We recommend reviewing this policy periodically to stay informed. Your continued use of our website or services after updates are posted indicates acceptance of the changes.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Dallas, Texas
Email: [your email address]
Phone: [your phone number]
We’re here to provide clarity and confidence—just like we do with every roof we build or repair.